Optional Phreesia Authorization

Our medical practice has been Borged by Optum, which is, through a number of corporate cutout layers, owned by UnitedHealth Group, so (despite claims to the contrary) our doctors effectively work for a health insurance company. No, they may not be paid by UHG, but following the money in reverse shows the flow of influence.

Apparently this has slightly affected the original practice’s reliance on Phreesia for pre-visit sign-in information collection although, as before, Phreesia still really wants to scatter your precious personal bits to the far corners of the InterWebs:

Phreesia optional authorization - 2024 version
Phreesia optional authorization – 2024 version

The wall o’ text is a bit shorter then the earlier version and cannot be scrolled or printed. It still admits:

There is the potential for my health information … to be subject to redisclosure and to no longer be protected by the HIPAA Privacy Rule.

Yes, I understand that’s the whole point of getting me to agree to release my private bits to Phreesia, so they can make money by selling it to the highest bidder(s).

What’s new is the previous page in the sequence, of which I do not have a screenshot, presumably coming from Optum, emphasizing in bold type that I do not have to authorize Phreesia’s data collection.

I infer this means two things:

  • Optum / UHG has had their awareness raised about this nonsense
  • Phreesia contractually requires that dark-pattern page

Yes, I understand that I have no privacy and should get over it, but somehow this sort of behavior rankles …

2 thoughts on “Optional Phreesia Authorization

  1. I HATE Phreesia. I ask the doctors I see who use their services if they are OK with their reputations being tied to Phreesia’s deceptive and, frankly, fraudulent practices.

  2. I feel lucky. The default medical establishment (the joys of rural health; most of the specialists have been Borged*, while the very rural FNPs are (so far, successfully) fighting off attempts to ssimilate or destroy them) uses the Epic MyChart system, which seems to work as it’s supposed to.

    The orthopedic practice uses something from Cerner, though it’s pretty much vestigal and best for archived notes from visits. The retina doc uses yet another system; no signs of any of the medical information leaking, and intentional data sharing is mildly crufty, but workable. Not sure what the podiatrist** uses; haven’t seen him lately.

    ((*)) The cardiology practice got assimilated a couple years ago. So far, no ill effects, though doing the Covid not-vax dance was touchy.

    ((**)) Yes, I have too many doctors. It beats the alternative, though. [grin]

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