The tilt (it’s really “pitch”, but I can’t make a case for being that pedantic) adjustment on a recently arrived monitor stand / arm was nonfunctional, because the metal clamp had been bent about a millimeter too narrow to fit the plastic core. This is how it should look:

As delivered, the plastic core was 32-ish mm wide and the gap at the base of the metal clamp was 31 mm, so the clamp arms stuck out at an angle on both ends of the core .
Because the cap screw bottomed out on the threads in the far side of the clamp, it couldn’t be tightened enough to force the clamp arms against the core.
Well, if the core is a millimeter too large for the clamp, shortening it should solve the problem; I can always shorten the screw if it comes to that.
Quick! To the mini-lathe:

Shaving half a millimeter from each side:

Twirling a deburring bit in each hole got rid of the swarf.
Rather than trimming the cap screw, a pair of fender washers keep it from bottoming out. With the core fitting into the clamp, the arms grip the core firmly on both sides with plenty of friction:

I’ve bought this brand of arm before and the most recent pair have definitely been cheapnified from earlier ones. Because only one had a bad tilt clamp, the OEM may be in the middle of a changeover and shipped it with mismatched parts.
I wonder how many stands / arms get returned because they just don’t work?
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