Around this time last year, Humana was spamming me with emails sporting a misconfigured unsubscribe link, so that I could not get myself off their mailing list.
This year, they have the unsubscribe link set up properly, except …

Apparently my email address was good enough to get their junk email to me, but it’s not good enough for them to stop sending junk.
I was pretty sure this was deliberate last year. Now, I’m certain.
And they want me to trust them?
You can’t make this stuff up.
When my frustration boils over, I search out any names on LinkedIn – followed by a search using RocketReach or similar that trawls people’s emails, phone numbers etc and makes them visible for a direct approach….The more senior they are, the more reactive they are to a polite approach via a personal email….
Mr. Van Valin has a visible company address as well as a gmail account listed….
Over to you :-)