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Ooma Telo 2: Speaker FAIL

The tiny voice inside our Ooma Telo 2 box died, although the VOIP phone service continued to work fine. A bit of searching showed the speaker seems to be the weak link.

Well, I can fix that.

Start by prying the recessed top panel off the case:

Ooma Telo 2 - upper case latches
Ooma Telo 2 – upper case latches

Remove the circuit board to expose the tiny speaker, taking care not to rip the tiny wires out of the tiny connector:

Ooma Telo 2 - OEM speaker to PCB
Ooma Telo 2 – OEM speaker to PCB

You can’t measure a dead speaker, but it seems to be an 8 Ω unit.

The speaker sits in a rubber surround, with a foam rubber cushion against the PCB, tucked into a walled garden stiffening the case:

Ooma Telo 2 - speaker port
Ooma Telo 2 – speaker port

I don’t happen to have a tiny 8 Ω speaker, but I do have a bunch of small speakers (Update: 28 mm OD), so I bulldozed those walls with a flush cutting pliers and a bit of cussing to make room:

Ooma Telo 2 - modified speaker port
Ooma Telo 2 – modified speaker port

Nibble an adapter ring to match the rim of the new speaker, thereby routing the sound out those little holes, and hot-melt glue it in place:

Ooma Telo 2 - speaker adapter
Ooma Telo 2 – speaker adapter

Hot-melt glue the new speaker in place atop the adapter, taking care to fill all the edges / cracks / crevices below it with an impenetrable wall of glop:

Ooma Telo 2 - replacement speaker installed
Ooma Telo 2 – replacement speaker installed

The sealing part turns out to be critical with these little speakers, because a leak from front to back will pretty much cancel all the sound from the cone.

Cut the wires off the old speaker, affix to the new one, replace the PCB, snap the case lid in place, and it sounds better than new.

Millions of transistors in those ICs, but Ooma can’t spec a good speaker? Maybe they should have used a bigger speaker to begin with; ya never know.

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  1. #1 by andrewatx on 2019-09-11 - 14:32

    Thanks! I replaced my first telo and chalked it up to bad luck but the second one also failed just after warranty…
    Where did you get your replacement speaker? Will any 8 ohm from amazon do the trick?

    • #2 by Ed on 2019-09-11 - 19:20

      Funny thing about the timing of those failures, eh?

      AFAICT, any little 8 Ω speaker will work fine, but the 28 mm speaker I used is obviously far too large. I see 21 and 23 mm speakers on Amazon & eBay, with eBay being much less expensive.

      Hot melt glue will be your friend, no matter which speaker you use …

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