Kensington Expert Mouse Scroll Ring: More Data Points

A note from Alan adds more data about troubleshooting problems with the classic Kensington Expert Mouse trackball scroll ring:

I have two comments and a question: first I made the mistake of purchasing 4 used expert mice on ebay etc and each had a different problem but 3 of 4 also had faulty scroll rings. 2nd: one of them was dated 2020 (a wireless version). so they definitely haven’t fixed this issue and it’s very wide spread (or maybe why shady sellers decide to part ways with their trackballs).

question: from reading across your quotes it’s not clear but it seems like there is no real consistent fix to this issue nor a really strong conclusion as to what causes it? My futzing with a couple of these does seem to suggest that alignment of the ring makes a difference but not a lasting one.

As far as the alignment non-fix goes, tweaking the detector position just changes the amount of light passing through the wrong side of the reversed IC, without solving the problem. That’s what we’ve all done, with essentially the same results: feels good, doesn’t last.

Kensington (whoever they are these days) may have fixed the problem with a different quadrature detector oriented in the proper direction, but that’s not something we civilians can accomplish.

It should be possible to unsolder the reversed detector (if, indeed, it is), aim the lens (if that’s what it is) at the emitter, then somehow resolder the leads to the same pads. Perhaps flip it to put the leads on the top, away from the PCB, secure it with a generous blob of hot-melt glue, and connect jumpers from pads to leads?

So far, the two new-ish units on my desks continue to work well, depriving me of sufficient motivation to dig into my junkers.

If anybody is willing to hack their defunct trackball, please let us all know what happened!

Because you may be reading this in our future, comments on this particular post will probably have been disabled to reduce the attack surface for spammers. Send me an email / use the comment form (linky over on the right), or comment on the post of the day and I’ll sort it out. Thanks!

2 thoughts on “Kensington Expert Mouse Scroll Ring: More Data Points

  1. You might remember that a decade (or more?) ago I once posted my scrollring broke within a few years. Well, I never stopped using that mouse, but one day it just started working again. It’s been two or three years since, still going strong.

    1. Spontaneous remission is a thing!

      I’d still like to see any single explanation for all the evidence.

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