The ↓ (“down”) button on one of our lift chairs stopped working, although the ↑ (“up”) button worked fine and, as you’d expect, verifying this problem left the chair in a rather awkward position.
The usual power cycle and unplugging / replugging the control had no effect.
This control is the one I couldn’t pry apart to dim its LEDs, so I tried various combinations of pins until this scribble emerged:

I have no idea of the correct pin numbering, but the scribble looks into the connector pins with the keyway on top:

The more intricate control for the other Pride lift chair has only four pins in its connector, so I couldn’t just swap them to see what happened.
The polarities are for the continuity / resistance test probes.
The takeaway: The two buttons did similar things to two different connector pins, so the control seemed to be working correctly and the fault lies elsewhere.
The control sports a USB jack for powering / charging your favorite device and I’m reasonably sure the control has a microcontroller tucked in there for good reason, implying the circuitry is surely more complex than maybe a rectifier bridge and some resistors.
So I shoved the chair into the middle of the room, deployed some test equipment, reconnected the control, plugged the chair power supply into the outlet strip, and … of course both buttons worked perfectly.
Soooo the chair is back in place and we’ll see what happens next.
Speaking of Heisenbugs, the HQ Sixteen continues to work fine, too.