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Grand Prize User Interface FAIL

Found in an apartment building lobby:

Apartment lobby call box
Apartment lobby call box

The LCD gibberish comes from an interaction with the camera shutter. It scrolls a lengthy set of instructions, but the peeling labels demonstrate ain’t nobody got time for that.

You were supposed to figure out how to use this thing with no instructions other than the scrolling display. In particular, the multi-multi-function keypad has no labels.

I suspect most folks just haul out their phones and call the tenant.

Comments

10 responses to “Grand Prize User Interface FAIL”

  1. Olli Avatar
    Olli

    “You were supposed to figure out how to use this thing with no instructions other than the scrolling display.”

    “Don’t try to comprehend with your mind. Your minds are very limited. Use your intuition.”
    ― Madeleine L’Engle, A Wind in the Door ;-)

    1. Ed Avatar

      And a crowbar …

      1. Olli Avatar
        Olli

        “In many problems, a greedy strategy does not produce an optimal solution, but a greedy heuristic can yield locally optimal solutions that approximate a globally optimal solution in a reasonable amount of time.”
        — Wikipedia (Greedy algorithm ;-)

  2. MishaBurnett Avatar

    I know those systems well. They were amazing back in the day–you entered the tenants apartment number, it called their phone number, and they could talk to you a press a number to unlock the door for you. And they are damned near indestructible, which is why so many are still in use after 30+ years.

    In fact, a lot of tenants use them as a front door key–they call themselves, it rings their cell phone, and they buzz themselves in.

    1. Ed Avatar

      and they buzz themselves in

      I’d’a never thought of doing that!

      What could possibly go wrong with remote unlocking? [sigh]

      1. RCPete Avatar
        RCPete

        (Slightly related)
        The (soon to be former?) executive of LastPass was unavailable for comment.

        Store my passwords in the cloud, yessir. Pull the other one, it has bells on.

        1. Ed Avatar

          Whenever I can set up two-factor authentication with a Yubikey, I feel much better …

          1. RCPete Avatar
            RCPete

            Amazon occasionally bugs me to set up my cell phone for “two-factor” alternate login. Hard pass; my elderly flip phone doesn’t use a password, and it’s normally used once a week when I’m doing the shopping run. (Julie hated the mask mandates, which coincided with a few medical adventures for me, so I got the job and the masks. Tradition set.)

  3. Kuba SO Avatar
    Kuba SO

    When 1×16 display is all they got the budget for :) I guess an argument could be made that a 2×32 display has a larger area sans metal and may be more prone to vandalism. Then they’d be bleeding money not only on a bigger display but also on a piece of polycarbonate. Some companies have it rough, man.

    1. Ed Avatar

      Plus all the money for reprogramming: those embedded systems don’t grow on trees! :grin: