How Not To Say Thank You

Just got a nice thank-you email from the mumble organization after filling out a survey form…

Thank you for taking the mumble Survey survey. Your input is very valuable to us in designing our program.
<Delete or replace with a closing such as “Sincerely,”>
<Delete or replace with an image of a signature>
<Delete or replace with a text representation of a signature (e.g. “John Smith”), the title corresponding to signature (e.g. “President”), and the site name>

OK, I appreciate their intent, but … it’s still a bit off-putting.

Hint: always include yourself on the email list, perhaps as a BCC, when you’re setting up a new bulk response. Sometimes what you see on the proofreading screen isn’t what goes out over the wire.

And I’m pretty sure that the “Survey survey” was put out by their Department of Redundancy Department…