I keep track of rebates with scanned images of the forms I send in, with file names describing what’s inside. When I deposit a rebate, I move the file to the Deposited folder.
Sometimes I forget to move ’em and sometimes I can’t tell which rebate generated the check.
So a while back, I was cleaning out the cruft and found I never got a check from Circuit City for a rebate I sent many moons earlier. The online site didn’t have any record of the rebate, so I called That Nice Man. After I read him the receipt & rebate numbers from the form, he discovered that there wasn’t any record of the rebate, either. Duh.
He asked if I had a copy of the rebate info I sent in. I said “Yup, that’s what I’m reading from.” He then proceeded to create the missing rebate and told me that the check would be mailed in 7-10 days. No need to send in the copies… he didn’t even mention it.
I guess they figure if you’re the type of person to make a copy in the first place, there’s nothing to be gained by hassling you to send the info one more time.
It’s peculiar that the USPS only loses my mail when I’m sending rebate forms…
The Smell of Molten Projects in the Morning 