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Archive for October 19th, 2014

Patient Sign-In App: Human Factors FAIL

It used to be we “signed in” at the dentist by exchanging pleasantries with the folks behind the desk, but that was so 20th Century. Now we’re confronted with an iPad sporting a form:

Patient Sign-in Tablet Form

Patient Sign-in Tablet Form

Pop Quiz: Assuming you filled in your birthdate and remembered how their files have recorded your name, where do you tap to proceed onward?

Reasoning by analogy from my Kindle Fire’s keyboard, I assumed the conspicuous bright blue Go button would do the trick.

Nope. That’s not it.

After a bit of fumbling around, it turns out to be the dark blue Next button (on the non-contrasting light gray title bar) at the right edge of the title bar.

I betcha I could have fun with some of those little icons…

In fact, the next time we showed up, the iDingus sported a popup asking if I wanted to update the firmware (or some such). Of course, I gave the receptionist an evil grin and tapped “Hit me!”

Word: this app nonsense isn’t ready for prime time.

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