When I ordered this carton of paper, I specified “pick up at store” because I knew this would happen:
A carton weighs so much that everybody, myself included, grabs it by the straps and slings it around. Unlike them, I put it down gently, because it’s my paper… but now it’s too late.
Inside the carton, the impact shattered the paper wrapper on every one of the ten reams:
In the last carton I bought (admittedly, quite some time ago), Staples used plastic wrappers that gave each ream a bit more protection against abuse and the elements, but that’s been cheapnified out of existence.
I also ordered a ream of fancy heavyweight paper that pushed the order over the “Free Shipping!” threshold; I missed the fact that they auto-checked “Free Delivery!” for the whole order. Of course, that ream shipped separately and it’s now delayed by a week or two…
I could take it back, but the paper from that bottom-corner ream seems to be no more than somewhat bent, so I’ll live with it.